Shipping Policy
⏱️ Delivery Time
Orders are delivered by DPD to the address you provide when placing your order.
For in-stock products, the usual delivery time is 2–3 business days from order confirmation.
During periods with a very high volume of orders, such as promotional campaigns or holidays, deliveries may take longer than usual. In such cases, delivery may take up to 4–5 additional business days, and our team makes every effort to get the products to you as quickly as possible.
If a product is currently out of stock or requires a special order, the delivery time may vary. In such cases, we will notify you as soon as possible by email, phone, or WhatsApp.
💸 Delivery Cost
🚚 Delivery with DPD costs €4.29. Delivery is free for orders worth €60 or more.
No additional packaging or shipping fees are charged apart from the delivery cost.
💶 Payment
You pay by cash on delivery – in cash to the DPD courier when you receive your parcel.
🛠️ Additional Services
Parcel Insurance + Priority Delivery
- additional cost: €1.99
- includes priority order processing and insurance for the parcel during transport.
📦 Receiving Your Parcel and Reporting Damage
➡️ Any visible damage to the packaging or product must be reported within no more than 48 hours of receiving your order.
Reports submitted after this period cannot be considered damage that occurred during transport.
📬 Additional Information
In the event of delays or unforeseen circumstances, we will notify you promptly by email, phone, or WhatsApp.