Terms and Conditions – Promotions and Discount Codes

This section sets out the terms and conditions for using promotions, special offers, and discount codes available on the Velaire website, operated by MASTER GOLD STAR SRL. Placing an order using a promotion or discount code constitutes acceptance of the terms and conditions below.

1. Use of Discount Codes

1.1. Promotional codes may be used only during the advertised validity period and subject to the conditions specified for each campaign.

1.2. As a general rule, discount codes cannot be combined with one another or with other active promotions, unless expressly stated otherwise.

1.3. Discounts apply only to eligible products included in the relevant campaign.

2. Returns of Products Purchased During Promotions

2.1. Where a promotional code or a discount applied to the entire order has been used, the value of the discount granted will be taken into account when determining the refund amount.

2.2. In the event of a return, only the amount actually paid by the customer for the returned product will be refunded, after recalculating the promotional benefits applied to the order.

2.3. Discounts, vouchers, and promotional benefits applied to an order have no cash value and cannot be returned or paid out in cash.

Example:

If a €6 discount is applied to an order worth €60 and a product worth €30 is subsequently returned, the refund amount may be recalculated to take into account the discount originally applied to the order.

3. “Buy 2, Get 1 Free,” “3 for the Price of 2,” and Similar Promotions

3.1. For “Buy 2, Get 1 Free” or “Buy X Get Y” promotions, the lowest-priced product is considered the free promotional product, unless otherwise specified in the campaign.

3.2. In the event of a partial return of an order for which such a promotion was used:

• the product received for free cannot be returned separately;
• the value of the promotional benefit may be deducted from the refund amount;
• the final refund amount is calculated based on the products retained and the discount originally applied.

Example:

For a “Buy 2, Get 1 Free” offer, if one of the paid products is returned, the promotional benefit granted may be recalculated, and the refund amount will reflect the discount applied to the original order.

4. Changes to or Termination of Promotions

4.1. MASTER GOLD STAR SRL reserves the right to change, temporarily suspend, or terminate any promotion or promotional campaign without prior notice.

4.2. Promotions and discount codes cannot be redeemed, transferred, or used under conditions other than those specified.

5. Final Provisions

By using a promotion, voucher, or discount code, the customer confirms that they have read and accepted these Terms and Conditions.

For further information, the Velaire team can be contacted at:
Email: velairero@gmail.com

MASTER GOLD STAR SRL
Tax Identification Number (CIF): RO30910008
Trade Register No.: J2012001770295